Privacy Policy

This Privacy Policy explains how we collect, use, and protect the personal information provided by users when using our application activation services, such as IBO Player, DUPLECAST, and others. Even if our sales are made exclusively via WhatsApp, we treat your data with the same seriousness and protection.

1. Information Collected

We collect personal information to process your order and activate the apps. These include:

  • Personal data: Name, email, phone number (used for communication and support). 
  • Payment information: When processing activation via WhatsApp, we may collect payment information, such as data for transactions via Pix. 
  • Technical Information: Device data, such as device type and IP address, may be collected to ensure proper activation. 

2. Use of Information

We use your information to:

  • Process transactions and activate: Payment and personal information is only used to complete your order.
  • Provide customer support: We use your information to answer questions or resolve technical issues.
  • Improve our services: We analyze technical and usage information to improve the user experience and optimize our services.

3. Information Sharing

We do not share your information with third parties except as necessary to:

  • Comply with legal obligations: Podemos divulgWe may disclose your information if required to do so by law or court order.
  • Conduct transactions: In some cases, we may share information with payment processors to ensure secure processing of transactions..

4. Data Protection

We have adopted technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. This includes the use of encryption and secure servers.

5. User Rights

You have the right to:

  • Access and correct your data: Request a copy of the data we hold about you and ask for corrections.
  • Delete your data: Request the deletion of your personal information stored by us, except where there is a legal need to keep it.

6. Changes to the Privacy Policy

This policy may be updated from time to time. We will notify you of significant changes through our communication channels.