Refund Policy

At IBO Player, we want every user to enjoy a smooth experience. This refund policy explains when refunds are available and how to request one.

1. Eligible Refunds

• Full refunds are provided only if we cannot activate the IBO Player app after reasonable support attempts.
• No refunds for dissatisfaction with content or for device-related issues outside of our control.

2. Refund Process

• If activation fails, contact IBO Player support within 7 days of the activation attempt.
• Once confirmed, refunds will be processed within 10 business days to the original payment method.

3. Exclusions

• No refunds if instructions were not followed correctly or if the issue is caused by device/network problems.
• No refunds after successful activation — purchase remorse is not covered.

IBO Player is a simple, reliable solution for streaming. We encourage users to test the free trial to ensure compatibility before activating.